Why you should confront people problems before they spiral

Just discovered http://www.glassdoor.com/ - an interesting site where people post reviews about their employers. Seems like there are some real surprises - although Google is always touted as a great place to work, in some of their reviews it's clear that there are some seriously disgruntled people there.

We've all been there: surrounded by (or worse, managing) super-negative people who for whatever reason hate the environment and their job, and are adamant about telling other people. Sites like Glassdoor are potentially platforms for these moaners - but if a company is doing their job properly, these people should be a) balanced out by people who are passionate enough about you to rave about how great your business is, or b) you should have fired them by now. You can and you should fire people with terminally awful attitudes - or they will bite you in the arse in the long term.